Start a conversation

Feedback detail

You can access detailed feedback by clicking on its card, on the landing page. It lists all the information available on the feedback item. The first part contains the information about the user: email address, user id (if filled), the link of the page the feedback was sent from, and information about the browser used to send feedback:

General information about the feedback 

The second part of the card contains the user's feelings as well as the tags associated to the feedback:

User's feelings and tags associated to the feedback


The third part contains the detailed feedback, that is to say the message shared by the user as well as a screen capture of the page that was viewed when the feedback was sent:

Capture and description of the feedback



The last part contains all comments and the feedback history :

Comments and feedback history


Choose files or drag and drop files
Was this article helpful?
Yes
No